Peleng: AI Sales Office
Peleng is the AI front office for businesses that sell through Instagram.
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Peleng is the AI front office for businesses that sell through Instagram. Comments and DMs become an organized sales workflow: AI detects buying intent, starts first contact, assigns the conversation, helps managers work across languages, and shows the owner what happened next. FIND BUYING INTENT Peleng analyzes Instagram messages against your business rules and separates commercial intent from everyday noise. Qualified conversations become actionable leads for your team. RESPOND WHILE INTEREST IS HIGH Peleng can send the first contact automatically and route the lead to a manager. Clear status cards show which customers are waiting and which conversations have already been handled. LET MANAGERS WORK WITHOUT INSTAGRAM ACCESS Managers reply from Peleng instead of using the business account password. Owners can add or remove team members while keeping control of Instagram credentials and connected sources. SELL ACROSS LANGUAGES Incoming messages and lead previews can be shown in the manager's interface language. Replies are translated when needed. If a manager already writes in the customer's language, Peleng sends the original message unchanged. KEEP EVERY OPPORTUNITY ACTIVE Mark a conversation as a lead, not a lead, read, or a completed sale without losing its history. If a previous customer writes again, Peleng returns the conversation to the active workspace so your team can make a repeat sale. SEE TEAM PERFORMANCE Owners can monitor active and new leads, work completed today, outcomes and response time. Response time is measured again after every new customer message, giving a more realistic view of how the team works. MODERATE SAFELY Choose Off or Auto-hide. Peleng can hide unwanted Instagram comments according to owner-defined rules. It does not delete comments and keeps destructive controls out of the manager workflow. BUILT FOR INSTAGRAM-FIRST BUSINESSES Peleng combines AI lead detection, a secure team inbox, multilingual conversation, lead routing, follow-up history, owner analytics and safe moderation in one mobile workspace. From the first signal to the next sale, Peleng gives your Instagram business one controlled digital front office.
